Warranty and aftermarket policy
Warranty Service
Warranty 24/24
In the event of an incident, EMC is responsible for handling and fixing the problem within 24 hours. We always ensure that accessories and troubleshooting equipment are always available to meet the continuous operation of the power system.
According to special requests from customers, EMC is ready to organize periodic technical inspection and maintenance for equipment and give recommendations on usage procedures and operating conditions to ensure that the system is always maintained. operating in the best condition.
After-warranty Technical Support
In order to show responsibility for our products, goods and services, we are committed to providing technical support to customers as soon as required to help operate and exploit equipment in the most efficient way.
When the warranty period has expired, if the customer needs to repair or replace the device, EMC is always ready to fulfill the customer’s request. For existing customers, EMC reduces repair costs by 20% compared to market costs.
Forms Of Technical Support
- Inspecting, replacing and handling incidents directly at the scene.
- Consulting, answering questions by phone, Email.
- Providing technical documents and knowledge at the website.
Hotline Warranty Center: 0866 218 664
